Launching into Leadership with Emotional Intelligence
what is emotional intelligence?
A set of mental abilities that guide us in identifying and assessing emotions so that we can respond quickly to situations and people in a way that promotes our overall well-being. It can be divided into four domains that fall within two categories, PERSONAL COMPETENCE and SOCIAL COMPETENCE. There are a total of 25 competencies which fall within the four domains.
PERSONAL COMPETENCE
Self-Awareness
The ability to understand our own feelings and the reasons why we have those feelings.
Self-Management
The ability to adequately regulate your emotions
SOCIAL COMPETENCE
Empathy
The ability to understand what another person is feeling.
Social Skills
The ability to manage interpersonal relationships
emotional intelligence in the workplace
Emotional intelligence is more important than technical skills or job specific abilities in distinguishing what employees are more likely to be successful in leadership roles.